Welcome to YIWU JOKE Pet Products Co., Ltd.. We respect and protect your privacy. This Privacy Policy is intended to explain how we collect, use, store, and protect your personal information, as well as the rights you have when using this Website. Please read the following carefully.

Collection of Information

When you visit or use the services of this website, we may collect the following information:
Registration Information: Such as name, contact information (mobile phone number, email address), company name, and address, used for account registration, order processing, and customer service.
Transaction Information: Order details, payment information, shipping information, and after-sales service information.
Device and Access Information: IP address, browser type, operating system, access time, and page visit history.
Other Information: Feedback, surveys, inquiries, or contact information you voluntarily provide.

Use of Information

The information we collect is primarily used for the following purposes:
To provide and optimize products and services, including order processing, logistics and delivery, customer service, and after-sales support.
To improve website functionality, enhance user experience, and conduct market analysis.
To send you order notifications, promotional information, and service announcements (which you may opt out of at any time).
To comply with applicable laws, regulations, and regulatory requirements.

Storage and Protection of Information

We will strictly implement technical and administrative measures to protect your personal information and prevent its loss, misuse, or unauthorized access.
Your information will be retained only for as long as necessary to achieve the purposes described in this policy, or for the period required by laws and regulations.
For information transferred across borders, we will implement security measures in compliance with applicable laws.

Sharing and Disclosure of Information

We will not sell or rent your personal information to unrelated third parties.
We may share your information in the following circumstances:
To provide products or services, we may share information with partners such as logistics and payment providers;
To comply with laws and regulations, court orders, or government regulatory requirements;
To protect the legitimate rights and interests of this website, its users, or the public.

Cookies and Similar Technologies

This website may use cookies or similar technologies to collect information for the following purposes:
To provide personalized content and advertisements;
To analyze website traffic and user behavior;
To enhance website security and user experience.
You may refuse or manage cookies through your browser settings, but this may affect the use of certain features.

User Rights

You may, in accordance with applicable laws and regulations:
Inquire about, access, update, or delete your personal information;
Withdraw your consent for the use of certain information;
Submit complaints or suggestions regarding the processing of information.

Protection of Minors

The services on this website are not intended for minors under the age of 18. We do not actively collect personal information from minors. If we discover that we have collected information from a minor, we will delete it promptly.

Privacy Policy Updates

This Privacy Policy may be updated from time to time. We will post the latest version on this page and indicate the effective date. We recommend that you review it periodically.

Contact Information

If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us:
Email: norakwok64@gmail.com.
Phone: Whatsapp:(+86)13711113389
Address: Tanglijiang Village, Suxi Town, Yiwu City, Zhejiang Province, China